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What is a Neutral Arbiter?

A Neutral Arbiter pro-actively leads the Just Resolve process, conducting the investigation and ultimately issuing a decision. This Resolve process is described in detail here. He, she, or they (depending on required expertise) do this by following the intuitively simple and flexible rules and steps of a Resolve. This differs from our adversarial judicial system in which opposing lawyers drive all process, leaving neutral judges in essentially reactive roles like referees. Consequently, in a Resolve, parties need not retain separate counsel and, because the Arbiter controls what and how information is collected and used, opportunities for formal advocacy are extremely limited. Moreover, if it appears during a Resolve that one party may enjoy some advantage due to, for example, involvement of legal counsel, the Arbiter has an explicit duty to preserve the level playing field against any undue influence. The Neutral Arbiter is compensated on a fixed fee basis and is chosen with the consent of the parties.

Who are our Arbiters?

Arbiters include retired jurists, experienced arbitrators and mediators, relevant subject matter experts, and respected business peers. The nature of the dispute and the parties’ preferences determine whether expertise in the law is called for, or expertise in a particular business or industry area, or both.
Our Arbiters are hands-on, pro-active, high-integrity professionals who enjoy leadership roles and take most seriously the high duty to act with absolute fairness, intelligent competence, and practical common sense.


Read their bios.

Interested in Becoming a Neutral Arbiter?

Here are some of the benefits:

• Prompt agreed fee compensation in all assignments
• Just Resolve website post of expertise and profile (your option)
• Active marketing via inclusion on candidate neutrals roster
• Right to post status as a “Just Resolve Neutral Arbiter” on personal website and elsewhere
• Case management and investigation support, including how-to guidance, simple rules, templates and real-time help line
• Opportunity to make a difference in the cause of swift, affordable justice
• Feedback loop to help improve the method’s evolution and delivery
• Quarterly dispute resolution newsletter