Your Estimated Total Costs of Litigation with :
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Reduce the incidence and costs of common disputes through our neutral-driven resolution process and protection plans.

OUR SERVICES

Our 3-step NDR process

Just Resolve provides protection from costly litigation in resolving common disputes.
Our Neutral Dispute Resolution method is unlike court, arbitration, mediation, or other forms of litigation in which adversarial, lawyer-driven process leads to high costs which consume or exceed the amount at stake in common disputes. Using NDR, disputes can be resolved 3-7 weeks for a reasonable fixed fee, through three steps.

1. Choose A Neutral Arbiter

  • Parties identify their dispute, goals, and other key info, and agree to abide by Just Resolve’s rules.
  • Just Resolve locates, vets, & recommends neutral Arbiters based on required expertise.
  • Parties choose a neutral Arbiter (or team) from the recommendations.
  • Parties pay a fixed fee, guaranteed to be a small fraction of the disputed amount (stakes).

2. The Arbiter Investigates

  • Arbiter, not opposing lawyers, investigates the facts and law, including witness interviews, records, etc.
  • Parties must fully and promptly cooperate with the investigation or risk adverse findings.
  • Parties also may suggest questions or ideas the Arbiter should pursue.
  • If Parties want to negotiate, Arbiter will mediate settlement talks before making any decision.

3. The Arbiter Decides

  • Arbiter issues tentative decision and invites Parties’ comments, questions or more investigation.
  • Arbiter pursues additional investigation or revises tentative if needed, and issues the final decision.
  • Parties comply with final decision*, which may be enforced in court (at the noncomplying party’s expense).
    * unless they have agreed in advance to allow appeal to more Arbiters

Optional Steps

Optionally, parties may agree at the outset of a resolve whether to allow the Arbiter also to mediate the dispute at any time before the tentative decision is issued, or to allow a party to appeal the final decision:

Mediate

  • Arbiter is the mediator
  • With help of Arbiter, parties discuss mutual resolution
  • Arbiter prepares or oversees settlement documentation

Appeal

  • Two additional Arbiters are chosen and appealing party pays fee for additional Arbiters
  • All Arbiters review decision and may pursue any additional investigation that was requested and refused earlier
  • A majority of Arbiters may change the final decision

What makes Just Resolve Different

 

Neutral-driven approach is non-adversarial focusing on win/win dispute resolution

Negotiations are led by neutral with expertise in subject matter of dispute not attorneys

Fixed fee for resolution is agreed up front by both parties

Common limited stakes disputes are resolved in weeks not months

 

If you currently have a dispute, use our Just Free Neutral Consultation to learn how NDR can help.

On Demand Initial Dispute Outreach

As a neutral third party, Just Resolve pro-actively reaches out to both parties in a looming dispute and asks them to accept the Just Resolve neutral-driven dispute resolution (NDR) method for resolving a disagreement that otherwise may escalate into litigation. This outreach is ideal for situations when there is no pre-dispute agreement to use Just Resolve.

The outreach consists of:

  • An interview with the first party to learn the basic situation from that party’s perspective
  • An estimate of the total cost of Just Resolve’s process if used to resolve this dispute
  • A detailed letter to the second party outlining Just Resolve’s method, its benefits to both parties, and the first party’s willingness to use Just Resolve or to pursue legal action if necessary
  • Follow-up with both parties until either they agree to an active resolve or one party declines
  • Payment by the first party of a low fixed fee (typically about $1450) for this initial outreach and follow-up, which is credited fully towards its share of the subsequent resolve fees

Just Free Contract Clauses

The best way to deter threats of litigation and minimize the costs, duration and distractions of resolving any dispute is to put a dispute resolution clause specifying Just Resolve in all of your contracts, BEFORE there is a problem. Clauses can be inserted into common business contracts with Customers, Vendors, Partners, Agents, Consultants and others. The clauses lay out a binding agreement by both parties to use the Just Resolve method to settle any disagreements arising out of the agreement. Alternatively, in those contracts where disagreements could involve truly high stakes or complexities justifying the time and costs of all the tools and rights of attorney advocacy, the parties can specify Just Resolve for common disputes up to some agreed dollar value, and then specify another forum and process like court or arbitration for larger disputes.
Below is a sample dispute resolution contract clause to reduce risk of lawsuits  using Just Resolve’s method.
DISPUTE RESOLUTION. The parties agree to submit any dispute arising out of or relating to this Agreement to independent neutral service Just Resolve LLC (www.justresolve.com), or its successor, for binding neutral-driven, non-adversarial resolution (“NDR”) according to its then-current rules. Either party may commence such a resolution by written request delivered to Just Resolve and to the other party stating the subject of the dispute and the relief requested.*
*Disclaimer: Just Resolve does not give legal advice. Applicable law and public policy may vary by state or subject matter. Therefore, obtain independent business attorney review before using or adapting any Just Resolve template clause.

Just Free: Neutral Consultation

This one-hour consultation invites you to share the particulars of your business, the kinds of disagreements that commonly arise, or a specific situation you face, in order to answer your questions on if, how and where our services and approach will best work for you and your business or contract partners. We keep in mind your bottom line and reputation and may recommend related “better business practice” steps for you to consider that minimize the risks of disputes arising, and decrease time, distraction, and costs if they do arise.
An initial hour consultant is Just Free. Additional consultation time is available On Demand for $150 per hour.
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JUST RESOLVE Protection Plans:

Just Protect

For small business, entrepreneurs, individuals and any seeking protection from costly litigation with customers, partners or vendors through Contract Protection, First Call and NDR access.

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Just Peace of Mind for Business

Business owners gain a comprehensive assessment of litigation risks, customization of appropriate NDR contract clauses, First Call and expedited NDR.

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Just Peace of Mind for Enterprise

Protect all aspects and employees across the enterprise litigation assessment risk, contract clauses, First Calls and fast track NDR process.

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ADDITIONAL CUSTOMER SERVICES

Arbiter Reservation

If the time from claim to resolution is critical, Just Resolve’s Arbiter Reservation service can save weeks by finding and vetting, in advance, at least three legal and/or industry experts who meet our criteria and commit to be available on-call. If requested, we will facilitate their introduction to the parties for pre-dispute approval as Arbiters. Arbiters are not actually engaged unless a dispute arises, but pre-dispute research into their qualifications, subject matter competency, potential conflicts, willingness to be available if needed, and approval by the parties will greatly decrease time to resolution in the event of a dispute. This service is provided on an As Quoted basis with a $450 minimum.
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Early Neutral Evaluation or Independent Investigation (Advisory Opinion)

If parties or their counsel wish only a non-binding neutral investigation, evaluation or Advisory Opinion, Just Resolve will shorten its process to terminate after the Arbiter issues the tentative decision. This service is provided on an As Quoted basis.
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Mediator Screening

If parties or their counsel wish fast, untainted help in finding or screening a mediator (or other neutral), Just Resolve will provide this service on an As Quoted basis.
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Neutral Business Disputes Audit

Just Resolve will work with your business through its designated officer or attorney to review business relationships and common disputes and make recommendations on where and how it may make sense to integrate the Just Resolve approach. A customized Neutral Business Disputes Audit will lead to big savings in time and costs when covered disputes arise. This service is provided on an As Quoted basis with a $450 minimum.
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Business Contracts Registration

By using the Business Contracts Registration service, Just Resolve will maintain an organized registry of your contract(s) which specify Just Resolve for resolving disputes that may arise. We will review them and take steps to assure that our panel of arbiters includes neutrals and other experts with background in the kinds of disagreements that may arise in your business, saving you time and money. The fee per contract registration is $50, with the first 5 or 25, respectively, included free in every Business or Enterprise Subscription.
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Contract CHECK-IN

Let us help you head off disputes before they boil over to threaten deal profitability and valued relationships. Just Resolve will register the contract, check-in with each party’s designee during the contract’s term, and promote timely dialogue about any potential misunderstandings. This helps you rest assured that your contract partner (customer, vendor, partner, consultant, etc.) is on the same page as you throughout the contract period. The fee is $200 per contract check-in.
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