Litigation Nightmares

I’ve been working on my upcoming book about our neutral-driven dispute resolution.  It begins with a litigation nightmare from my own law practice about a start-up drug company who disputed a bill from a testing lab after the study results weren’t favorable.  Read the excerpt to see what happened.  The start-up drug company’s CEO was the kind of person who wants everyone to know he’s the smartest person in the room.  To make matters worse, he was also an attorney.  InRead More

What Makes a Neutral a “Good” Neutral?

The number one consideration for choosing a dispute resolution service is making sure your neutral is good, whether they are a mediator, arbitrator, or arbiter; but what makes a neutral good? What does “good” really mean in this context? After interviewing business owners in depth to figure out what matters to them the most about the facilitator or decision maker, these five criteria emerged as the most important. Neutral – Disputing parties wanted to make sure that their decision makerRead More

What Mt. Kilimanjaro Taught Me About Business

Picture this: ten friends slogging their way up Mt. Kilimanjaro – each one carefully copying the foot placements of the person in front of him. Now add in extreme weather, sleep deprivation and the lurking possibility of injury. About a month ago, that was my reality. The air was thin, but the penchant for adventure was dense as ever. As my friends and I struggled to make our way up, I couldn’t help but think of all the similarities between this trek andRead More